Frequently asked questions
Who is SkyPay?
SkyPay is a facilitator of payment transactions through our various channels, over the counter and online channels, both for Collections and Payout. SkyPay is not held liable in any callouts from agents forcing our customers to settle their balance to their own personal accounts using the name of SKYPAY.
Who are your Collection and Payout Partners?
- RD Pawnshop
- Cebuana Lhuillier
- RD Pawnshop
- InstaPay Member Banks
Note: Only accredited collection partners of SkyPay listed above are allowed to collect on behalf our Biller Partners. Do not entertain any calls, messages or email from unauthorized person instructing you to settle your payment to their personal account. SkyPay is in any form not connected to such activities.
- Over-the-Counter Channels
Who is SkyPay’s target market?
Skypay connects to various biller partners in any field of business nationwide who needs collection and payout facilities. To accommodate those requirements, SkyPay tie up with different merchant partners such as banks, pawnshops and more to do the collection of payments and disbursement of money.
What is the SkyPay Mobile Application?
SkyPay Mobile Application will grant its users a virtual bank account in partnership with AUB HelloMoney that can be used to PAY their Bills, Send Money to their loved ones, Top Up their online wallets, Buy Load and more.
For other questions/concerns feel free to contact our customer service.
Phone(Globe): +639275580175 / +639275580141
Phone(Smart): +639995903042 / +639995903040